[Asterisk-Users] VoipSupply.com

[Andrejus Stavickis]

My experience with that vendor is:
 
1 before your purchase, the responce is excellent
2 Items arrive in time
3 support after purchase does not reply to any e-mails. looks like
support e-mails essentially get's routed to /dev/null
 
Sincerely,

--Andy
x6722

"Outsourcing is akin to making a skyscraper taller by taking material
from its lower floors."
--Byron Katz 
 

________________________________

	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Michael
Stahl
	Sent: Wednesday, May 18, 2005 12:17 AM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: RE: [Asterisk-Users] VoipSupply.com
	
	
	I bought my ATA from them.  The purchase went well, but after
the item arrived I had a concern.
	 
	The item appeared to have a problem - but no one at VOIPSUPPLY
answered their phones.  I left voice messages but no one called back.  I
finally got tech support from another user on their web site.  The
company charges for support - so if you can't make the item work they
charge you 20% restocking fee (or you can pay for support on an incident
basis).
	 
	If the item arrives in good working order you will probably have
a good experience with this vendor.  If it arrives defective (or
behaving in a way you don't expect), be prepared for some frustration.
	 
	Mike

________________________________

	From: Manjit Riat [mailto:manjit at riat.net] 
	Sent: Tuesday, May 17, 2005 8:24 PM
	To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
	Subject: [Asterisk-Users] VoipSupply.com
	
	
	I am going to buy some IP phones from them but I sent them an
email couple of weeks ago and got no reply. Has anyone ordered anything
from them? Any other places that I can buy from? Sorry if it's a wrong
post.
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