[Asterisk-Users] Forwarding To Cell Phones with Asterrisk PBX

[Paul Hales]

Pretty much - but the idea of calling all mobile might be better replaced with a call queue, or random dialling.

PaulH 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Theo Chao
Sent: Wednesday, 18 May 2005 12:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Forwarding To Cell Phones with Asterrisk PBX

We may have gotten ahead of ourselves - if we have a PRI line and a linux server running asteriks, is that the only hardware we need to forward out to cell phones and to figure out which phone picks up a given call?

Thanks,
Theo

----- Original Message -----
From: "Paul" <digium-list at 9ux.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Monday, May 16, 2005 4:40 PM
Subject: Re: [Asterisk-Users] Forwarding To Cell Phones with Asterrisk PBX


> Theo Chao wrote:
>
>> Hello,
>>  My company has a 800 number that we use for customer service.  However, 
>> instead of having our customer service reps at the office, we route these 
>> calls to their cell phones using a service provided by gosolo.com. 
>> However our current system isn't ideal because it will call each number 
>> in order causing longer and longer waits when we've got people on the 
>> line.   Our goal is to set up a system that allows us to design the way 
>> calls into an 800 number are routed out to our cell phones.
>>  I've been reading about Asterisk and VoIP to see if we can better this 
>> process by having all the reps called at once, and whichever person 
>> answers first handles the call.  It looks like this may be possible with 
>> the dial command (http://www.voip-info.org/wiki-Asterisk+cmd+DIal) 
>> However, would we be able to forward incoming calls to cellular phones? 
>> The wiki reference for the dial command talks about using channels and 
>> the list of possible channels doesn't seem to have an option for cell 
>> phones. Additionally, I've looked at 
>> http://www.voip-info.org/tiki-index.php?page=Asterisk%20Connecting%20to%20the%20Cellular%20Network 
>> to see how to connect Asterisk to a cellular network.  However it looks 
>> to me like this is a method to take a call placed to a cell phone and 
>> route it so that other home phones could be used instead.  Is there a 
>> method to go the other way around and take a call placed to a land line 
>> and route it to the cell phone?
>>  Thanks,
>> Theo
>
> Have the system call multiple numbers and start playing an identifying 
> message on answer. The first one to send back a dtmf 1 gets the call. That 
> prevents the * system from sending callers into things like cell voicemail 
> or network error messages.
>
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