[Asterisk-Users] Agent Login/Logout
Waldo Rubinstein
waldo at trianet.net
Tue May 17 16:20:22 MST 2005
This may be a stupid question, but I couldn't find anything on the
wiki about it or on google.
I have about 5 agents in my call center. I want them to login using
agentcallbacklogin. The reason being is that I don't get so many
inbound calls. We mostly make outbound calls. Therefore, during the
times where we don't get calls, I want my agents to manually dial
out. When calls come in, they will be distributed to the agents in a
ringall strategy.
I'm able to login as an agent. Agentcallbacklogin prompts me for the
extension to reach me back at. I enter it and everything works fine.
Now, at the end of their shift, I want the agents to log out.
Question is: how do they log out? I haven't been able to find a
Logout command for the dial plan. Did I miss something?
Thanks
Waldo
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