[Asterisk-Users] Dead Polycom ip500

[Charlie Watts]

Wilson Pickett wrote:
> I just got and setup a new ip500 yesterday and it worked for about 15
> minutes. Then it froze during a reboot.Now, when power cycled, the
> logo comes on for 3 seconds and then the screen is blank and nothing
> further happens. 468*  factory reset doesn't work. I am about to send
> the phone back, but wonderd if anyone had a suggestion first.

I've had several IP 500's with bad power adapters out-of-the-box. They
did similar things. Check it with a voltmeter, or use another
same-specced power adapter to see if it revives your phone.