[Asterisk-Users] Problem with Polycom SP 500 and Cisco PIX

[Wiley Siler]

What bootrom version and sip.ld version are you using?  If you ahve not
upgraded, go to teh wiki and get the latest.
 
W
 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Eduardo
Jimenez
Sent: Thursday, May 12, 2005 2:19 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Problem with Polycom SP 500 and Cisco PIX



Hi everyone,

 

I'm very new to all this,  so please forgive me if I have the
terminology mixed-up.

 

We are preparing to install an Asterisk IP PBX over the weekend and I
have an issue with the Polycom SP 500 phones we are trying to use. My
problem is regarding DHCP.

 

Our DHCP server is our Cisco PIX 501 firewall. I've specified option 66
and the phones connect to the FTP server when they boot. BUT, after
they've loaded sip.ln, a message comes up stating that the phone could
not get an IP address from the DHCP server. There's an about button
right there, and it says it has an address, which is also ping-able. The
phone then waits a little and reboots again.

 

Switching to a fixed IP makes the phone boot all the way. I tried
putting together a quick test network with a DHCP server on a BSD
machine (using bootpd) and at least I got to the welcome screen (then
the phone hanged and the reboot keystroke did not work)....but I think
that last thing is just an issue with everything else not being setup on
the phone itself.

 

Any ideas?

 

Thanks,

 

Eduardo Jimenez

Software Engineer

Job Performance Systems, Inc

Ph: 703-683-5805 x 210

www.jps-usa.com <http://www.jps-usa.com/>  

 

Also, I unpacked a phone, played with it for a minute and now that phone
does not seem to boot. Tried the 4 6 8 * combination for about 10 secs
and did not do anything....is there a harder reset than that?

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