[Asterisk-Users] Cisco 7960 Can't be unlocked

Timothy R. McKee tim at baseworx.net
Thu May 12 09:51:11 MST 2005


 Those are SCCP based phones.

move the cursor to option 3, but do not press select.  press **#, then press
select.  You should see the padlock icon with an unlocked appearance.  press
32 and see if you have a YES option (alternate TFTP).  If so press yes, then
go to option 8 and edit the ip address.  The phone sometimes locks itself in
the middle and I have to start over.

tim

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John Mensel
Sent: Thursday, May 12, 2005 12:26 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Cisco 7960 Can't be unlocked

Odd problem here--I just got a couple of Cisco 7960s from Ebay that are not
functioning as expected......

These 7960s can't seem to be unlocked for manual configuration via any
mechanism that I can find.  If you go to settings, there is no option 9
(unlock).  Available options stop at 4 (Status).  **# has no effect.  

The Phones report that thier current firmware version is 3.1 MF.G2. 

When plugged into a known good DHCP/TFTP server, the phones will *sometimes*
get a DHCP lease that is reflected in Settings>>>Network Configuration, but
at no point will they grab new firmware via TFTP.  DHCP server logs show the
phones trying acquire a lease and then immediately requesting a new one.

If anyone has encountered a similar situation, please advise.

Thanks,

John Mensel

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