[Asterisk-Users] OT: Broadvoice is finally starting to give answers

[trixter http://www.0xdecafbad.com]

On Thu, 2005-05-12 at 09:08 -0500, Dan Perik wrote:
> trixter http://www.0xdecafbad.com wrote:
> 
> >They paid 100% of the *UNDISPUTED* charges but nothing is said about the
> >disputed ones.  Typo or intentional?  It also sounds to me like its an
> >access charge issue, but I may be reading too much into this.
> >
> >  
> >
> Sounds like BroadVoice paid their bill according to their interpretation
> of their contract with the carrier.  And that the carrier interpreted
> the contract differently and billed them a significantly larger amount
> (thus the use of the word "undisputed").  It also sounds like this
> dispute went on for quite a while.  The carrier finally pulled the
> plug.  It also sounded like the carrier is initiating a lawsuit against
> BroadVoice. 
> 
> So to sum up, it seems like a basic contract dispute.

Yes, I think its over access charges but do not know.  Undisputed
charges left unpaid during the dispute is not grounds to cancel service
in america.  Thus while the undisputed charges are paid broadvoice
cannot claim that BV was behind on payments to terminate service.  

Not making it clear in the open letter makes me think that they are just
hoping that people understand the law (ha!) and know that service cannot
be terminated for this or something else.  


-- 
Trixter http://www.0xdecafbad.com
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