[Asterisk-Users] Voicemail Passwords

[BJ Weschke]

 Looking at app_voicemail.c with the copy I have here, it looks like
vm_change_password is trying to dynamically rebuild the voicemail.conf
file. It writes a voicemail.conf.new file, and then replaces one with
the other once it's done.

 What version of asterisk are you running? 

 Do you get an WARNINGs or any other kind of logging info when you
reset the password? Looking at the code, it's supposed to issue
warnings if it cannot open the old file for read and/or open the new
file for write.

On 5/11/05, BJ Weschke <bweschke at gmail.com> wrote:
>  I see what you're saying. Unless someone else responds with the
> issue, I'll look at the code a little later this evening. It sounds
> like the changed password via IVR is going into the ast-db, and then
> that new value is ignoring what's in voicemail.conf.
> 
> On 5/11/05, Jeff Heath <jheath1 at optonline.net> wrote:
> > On Tue, 2005-05-10 at 21:25, BJ Weschke wrote:
> > >  voicemail.conf
> > >
> > >  edit that file and issue a reload to change them.
> >
> > I tried this, but I still can't get access to voicemail from one of the
> > phones.
> >
> > This is a test system that I setup about a month ago.  Got busy and am
> > just now getting back to it.  I have 2 SIP phones and the Asterisk
> > server.  The default voicemail password is 1234 for both extensions.  I
> > changed the password for one of them and (doh!) forgot/lost it.
> >
> > Since this is a test system, I tried an experiment.  I went into the
> > phone where I can get access to voicemail, and I manually changed the
> > password from 1234 to 4567.  Then I issued a reload (the default
> > passwords in voicemail.conf are 1234).  Then I accessed voicemail again,
> > and the password is 4567 not 1234.
> >
> > This makes sense to me.  Otherwise, every time asterisk was restarted or
> > reloaded all the user's personal voicemail passwords would be reset.
> > Surely, I'm not the first dope that's changed a password and forgot it
> > :-)
> >
> > I can't believe there's not a file somewhere that the administrator can
> > directly edit to change user voicemail passwords, but I've been
> > searching the Wiki and googling on lists.digium.com and searched all the
> > Asterisk documentation I can find and I can't find it.
> >
> > So, how does the administrator reset a user's password?
> >
> > fyi, here are my extensions.conf and voicemail.conf
> >
> > extensions.conf
> >
> > [general]
> > static = yes
> > writeprotect = yes
> >
> > [from-sip]
> > exten => 4035,1,Dial(SIP/4035,20)
> > exten => 4035,2,Voicemail(u4035)
> > exten => 4035,102,Voicemail(b4035)
> > exten => 4035,103,Hangup
> >
> > exten => 4009,1,Dial(SIP/4009,20)
> > exten => 4009,2,Voicemail(u4009)
> > exten => 4009,102,Voicemail(b4009)
> > exten => 4009,103,Hangup
> >
> > ; This defines the number to access VM.
> > ; The caller's extension number is passed as a variable, so
> > ; all the user needs to do is type in the password.
> > exten => 4040,1,VoicemailMain(${CALLERIDNUM})
> >
> > [local]
> > include => from-sip
> >
> > voicemail.conf
> >
> > [general]
> > format = wav49|gsm|wav
> > serveremail = asterisk
> > attach = yes
> > maxmessage = 180
> > maxgreet = 60
> > skipms = 3000
> > maxsilence = 10
> > silencethreshold = 128
> > maxlogins = 3
> >
> > [default]
> > 4009 => 1234,Jeff
> > 4035 => 1234,Pam
> >
> > >
> > > On 5/10/05, Jeff Heath <jheath1 at optonline.net> wrote:
> > > > Where are user's voicemail passwords stored and how does the asterisk
> > > > administrator change them?
> > > >
> > > > TIA,
> > > >
> > > > Jeff Heath
> > > >
> > > >
> >
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