[Asterisk-Users] livevoip

[VOIP Consultant]

  Here is the way I see it.   Sometimes, when your business is booming, it
grows so much and so fast, that you just can not handle the work.  Not only
that, you get so overworked, that you don't care anymore, or, you do have to
quietly (and sometimes regretably) let some of your customers go and find
somebody else without actually having to tell them.

  Look, I don't feel I am the best person to make any judgements.  The
lesson for any of us in this business is that we have to have at least 3 or
4 carriers in our boxes, as a rule.  And if we don't, it is our fault.   The
lesson is also: don't put your business in the line for no one.

C. Savinovich




-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of MF Hulber
Sent: Wednesday, May 11, 2005 11:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] livevoip


I can't disagree with you on the customer service aspects.  I have found
the new online ticket reporting system a bit better but I often get the
feeling that they feel customers are a nuisance.  As far as the VoIP
service, I haven't had any problems to speak of.  I'm still waiting for
a DID that I ordered about a month ago.

I'm looking for a provider to transfer my main PSTN number to but I'm
afraid to transfer it to someone who will take it and then lose it.

MARK.

VOIP Consultant wrote:

>>>What does this mean?  Your account is not working?  I made all my LD
calls
>>>with livevoip today.
>>>
>>>
>
>  Yes, my account and that of 16 other users just went down for over 3
days.
>And what I really resent most of it is the fact that I begged them
>repeatedly by email to transfer me to another node.  They didn't care.  I
>looked bad to my customers, one of them, a new one withdrew, another one
>took it as an excuse not to pay his due balance.  My 2 backup LDs did not
>responded well because they were SIP based and I had not tested that on my
*
>box....  in short, I went through unnecessary hell over the weekend, just
>because you know who did not have the decency to accomodate me.   To this
>day they still do not return my calls.
>
>CS
>
>
>
>
>-----Original Message-----
>From: Tom [mailto:tom at ispstuff.com]
>Sent: Tuesday, May 10, 2005 6:28 PM
>To: c.savinovich at itntelecom.com; Asterisk Users Mailing List -
>Non-Commercial Discussion
>Subject: RE: [Asterisk-Users] livevoip
>
>
>At 11:49 PM 5/9/2005, you wrote:
>
>
>
>>  They have been down for 3 days now.
>>
>>
>
>What does this mean?  Your account is not working?  I made all my LD calls
>with livevoip today.
>
>Tom
>
>
>
>> Althought I prize their concept,
>>perhaps I am wrong in thinking they are close to the only option.  Will
>>anyone know of another carrier that can provide me with (for about 500,000
>>minsxmonth so far):
>>
>>       1. on the fly dids for $1
>>       2. IAX
>>       3. on the fly 800 setup
>>       4. Level(3) --  Level(3)   --  Level(3), I can't stress enough how
>>important a consistent carrier is
>>       5. all incoming/outgoind on the 1.2 range
>>       6. Excellent international long dist rates and quality
>>
>>  Thanks
>>
>>
>>-----Original Message-----
>>From: asterisk-users-bounces at lists.digium.com
>>[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Kellner,
>>Peter
>>Sent: Monday, May 09, 2005 6:18 PM
>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>Subject: RE: [Asterisk-Users] livevoip
>>
>>
>>Yes.  I have never had any downtime that I know of but the quality is
>>consistently below average.  Because they are iax, it is easy to set up.
>>If you are interested, I'd buy there minimum ($30 I think) and test it
>>out and see what you think.
>>
>>-----Original Message-----
>>From: asterisk-users-bounces at lists.digium.com
>>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of JD Austin
>>Sent: Monday, May 09, 2005 5:48 PM
>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>Subject: [Asterisk-Users] livevoip
>>
>>Anyone use livevoip?
>>opinions?
>>
>>--
>>JD Austin
>>Twin Geckos Technology Services LLC
>>email: jd at twingeckos.com
>>http://www.twingeckos.com
>>phone/fax: 480.422.1250
>>
>>
>
>
>
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