[Asterisk-Users] Re: outsourced pbx functionality- distributing calls evenly amongst agents

[Tony Mountifield]

In article <428087FD.80700 at gigo.co.uk>, Iqbal <iqbal at gigo.co.uk> wrote:
> 
> With asterisk is it possible to evenly distribute calls amongst agents, 
> even if a agent is free, but has previously received a call, is it 
> possible to send it to one who hasnt.

Look at http://www.voip-info.org/wiki-Asterisk+call+queues particularly
the paragraph "Strategies".

Cheers
Tony
-- 
Tony Mountifield
Work: tony at softins.co.uk - http://www.softins.co.uk
Play: tony at mountifield.org - http://tony.mountifield.org