[Asterisk-Users] Will Asterisk do well in this application?

[Tim Litwiller]

Tim Litwiller wrote:

> I have a customer looking for an automated way to provide his 
> customers information.
>
> He found some windows software called Active Call Center - but I 
> believe that he did the 40 day trial and it crashed his windows 
> machine to much. So he wants something that can do a similar task 
> running on linux.
>
> The Users expierience should go something like this
>
> One of his customers calls in the IVR asks for his account number and 
> password - based on that it does database lookups for several reports 
> and reads those back to the customer with text to speech.
>
> I'm not sure if the customer should be able to change account 
> information online or not at this point.
>
> If someone has done something like this already  Please let me know.
>
> Thanks.
>
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Thanks for all the responses.  Now I've got some leads to follow.