[Asterisk-Users] RE: Asterisk at home with Broadvoice?

[Disgruntled Asterisk Luser]

Don't worry about these subtle details.  Broadvoice has been off the air for 
almost a solid week, with no real explanation as to what the problem is.

On the voxilla.com board, there have been a lot of inferences, but no real solid 
information as to what the problem actually is.

But I really wonder about the survivability of a telephony service business 
which is unusable for days on end, and with no explanation of what the problem 
is.


On Sun, 8 May 2005, Luki wrote:

>> 2 hour call does not appear to be 'normal residential use'
> That is insane. Clue: teenagers. They can spend hours on the phone and
> that certainly is NOT business use.
>
>> I am about to cancel my service and demand that ...
>> they waive the cancelation fee
> I do not think there is a cancellation fee; I had someone cancel about
> a month ago because their DSL connection quality was useless for VOIP
> (and this certainly was not Broadvoice's fault) and no fee was
> charged. Beware, if you cancel 3 days into your new billing cycle,
> they close your account right away, even if you just paid for a
> complete month 3 days ago.
>