[Asterisk-Users] 8+ line receptionist only setup

[Gregory Wiktor - ADCom Corp.]

I have had success with 5, but if you have 6 you can have a hard time
transferring with no lines left, unless you use features.
 
The correct usage is more like 11 though, since you can use call
waiting...
 
Must you use cisco?  I like both cisco and polycom, but I beleive both
polycom & snom have good functions for determining busy status.  Cisco
seems in my opinion more of a user phone (I mean, no seperate hard hold
button), where the polycom has a nicer interface with transfers...
 
Given you are using digium cards, you would not neccesarily be
dedicating lines to keys, though you could, really a normal pbx is
better for handling this.  For example, I usa a Panasonic dbs at one of
my offices, because the multi-line abilities work well with the people I
have there.  If they had to learn how to transfer a call, forget it.
Plus, you can get a 20 extension panasonic for about the same price as a
8 extension cisco setup.  Then I tied the asterisk into the trunks and
analog extensions, so I get a more seamless approach.
 
For 8 lines, why would you need this anyhow?  Are you planning remote
agents and such?  Because you could probably do it for less cost than 20
7960's.
 
Greg
 
 


________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tim
Connolly
Sent: Sunday, May 08, 2005 6:18 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] 8+ line receptionist only setup



Can your receptionist handle 6 active conversations? Once she transfers
the call, it would disappear from those 6 lines.

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Manjit
Riat
Sent: Sunday, May 08, 2005 5:09 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 8+ line receptionist only setup

 

Hi,

   We are looking towards a 8+ CO line setup (20 extensions) in our
office but we do not want an IVR(auto-attendant) feature. All incoming
will be answered by a receptionist. I have read the multi-line
configuration for cisco 7960 thread in this list but that way I believe
we could only display 6 incoming lines. What will happen to the rest?
Does the expansion module for the cisco 7960 work with asterisk? Any
other phones with more lines displayed for the receptionist. Or another
solution to tackle this?

 

Thanx

 

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