[Asterisk-Users] Broadvoice "Issues"

[Rich Adamson]

> 
> >Think we'd like to see all of the itsp's succeed, and let their value-add
> >services (including support) drive the market. However as a past customer,
> >I don't see BV stepping up to the plate anytime soon.  So, it really
> >doesn't make any difference what we all want them to do, and its doesn't
> >appear their going to support * with anything better then what we've all
> >seen for the last six to twelve months.
> >
> >When one truly boils down what is received for BV service for their price,
> >BV is no where near a special/good deal. Several other itsp's are lower 
> >price and have higher quality support, even though most still don't 
> >offer the level of support that we'd all like to see. Too many are still 
> >using the isp support model right now. That too will change over time.
> >
> >  
> >
> So who are those itsp's?
> I went with Broadvoice because I'd heard good things about them, at this 
> point they're one more outage from losing me as a customer.  I was fine 
> for the first week with them, but I've had micro outages and outages 
> that last for hours for the last few weeks.  Im ready to jump to 
> something more reliable.

You've just seen testimonials from several users in the last several
days, more in month, and it's been an ongoing thing on this list for
some time. Listen up. Might also try the -biz list.

I don't know why so many people can't figure out who some of the
good ones are. How about trying this... pick an itsp and call their
support number "before" signing up. Can't find a number, forget it.
Goes to voicemail, forget it. Etc, etc.