[Asterisk-Users] Broadvoice "Issues"

[Rich Adamson]

> > Until BV as a company steps up to the plate, it serves no useful
> > purpose to bitch at them. Their doing exactly what they said they
> > would do... nothing.
> 
> It's not a matter of "bitching" at them.  I want to see VoIP succeed,
> REALLY succeed.  The purpose of my post was to say if BV wants to be a
> part of the community's success then they need to clean up their act
> or as I said be dismissed as a "wannabe".  We need all the legitimate
> providers we can get.  If not outright apologizing for their
> performance, or lack thereof, you REALLY seem prepared to write them
> off already -- I'm not.

Think we'd like to see all of the itsp's succeed, and let their value-add
services (including support) drive the market. However as a past customer,
I don't see BV stepping up to the plate anytime soon.  So, it really
doesn't make any difference what we all want them to do, and its doesn't
appear their going to support * with anything better then what we've all
seen for the last six to twelve months.

When one truly boils down what is received for BV service for their price,
BV is no where near a special/good deal. Several other itsp's are lower 
price and have higher quality support, even though most still don't 
offer the level of support that we'd all like to see. Too many are still 
using the isp support model right now. That too will change over time.