[Asterisk-Users] Voicemailbox on Queue?

Rusty Shackleford john97 at flatline.com
Wed May 4 15:40:26 MST 2005


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jimmy
> Sent: Wednesday, May 04, 2005 12:44 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Voicemailbox on Queue?
> 
> 
> Thanks, Paul for the info.  What I'm try to find out is if there is a 
> voice mailbox for the queue, so that all members will be notified of 
> waiting messages, and any member can check and manage the 
> voice mail box.

Within the context you specifiy in queues.conf, you must provide an
extension to handle the digit that the caller is directed to press in
order to leave a voicemail. For example, let us assume that your queue
prompts inform the caller that he can elect to leave a message pressing
"1" at any time, and that in your queues.conf file you have the
following entry for your queue:

context = foo

Now, in extensions.conf (or whatever included file you're using) you'll
need something like:

[foo]
exten => 1,1,VoiceMail(1234)	; 1234 being the voicemail box you've
designated to handle these calls
exten => 1,2,Hangup


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