[Asterisk-Users] Re: LiveVOIP

[skamp]

well if it helps any i had a terrible time getting to sites in the US
from the Philippines this morning. Though i could get to ASIA/EU sites
fine


On Mon, 2005-05-02 at 20:43 -0700, Chris Coulthurst wrote:
> Did any Level 3 backbone go down about the same time?  Maybe some BGP4
> routes got 'lifeboated'.
> 
> Chris Coulthurst
> chris at shuksan.com
>  
> 
> |-----Original Message-----
> |From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> |bounces at lists.digium.com] On Behalf Of David Josephson
> |Sent: Monday, May 02, 2005 8:18 PM
> |To: asterisk-users at lists.digium.com
> |Subject: [Asterisk-Users] Re: LiveVOIP
> |
> |Luki writes about choppy audio with LiveVOIP. We have an almost
> |identical situation except that we were switched from the San Diego
> |gateway to the Van Nuys gateway. Some improvement but still not usable
> |for real customers. I have an open trouble ticket with them and no
> |progress. Doesn't matter whether it's MOH, IVR audio or calls; incoming
> |audio and DTMF dialing is fine, outgoing audio to the PSTN is choppy,
> at
> |best one dropout every 10 seconds, usually one short dropout every one
> |to three seconds. The comments from their tech support and CTO were
> that
> |they were aware of the problem and it was "a capacity issue" that they
> |were working on. There is a separate problem in that ringback tone (or
> |any other audio sent without answer supervision being active,
> |apparently) is not played to the PSTN side. This is not unique to
> |LiveVOIP and has been discussed (with its workarounds) before. I don't
> |mind their brusque attitude or the lack of user-level support, but we
> |won't be able to use their service if they can't fix the dropouts.
> There
> |is a lot of clatter here on the list about them not being a "real
> |provider" but a lot of this is sour grapes from people reselling more
> |expensive service. We'll see ... they don't have to be 100% facilities
> |based to provide good service, but they do have to fix this issue.
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-- 
skamp <skamp at arkayinc.com>
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