[Asterisk-Users] agent and queue autologoff

[Anton Krall]

Guys.

While working with agents and queues, you have settings like timeout for
agents that dont answer within certain times but I have a question, if you
use autologoff, for example, setting the timeout for 15 seconds and
autologoff for 30 seconds, then, the agent wont be logged off since you
never reach 30 secs acause after 15, the call queue jumps to another agent.

Is there a way to make the queue logoff the agent if he doesnt answer 2
calls or maybe make those 30 seconds be a total of unanswered seconds, for
example, not answering 2 calls of 15 secs timeout?