[Asterisk-Users] How to park/transfer a call received from a Queue?

[Wessel de Roode]

> From: "Matias G." <listas_ast at reliable.com.ar>
> Subject: Re: [Asterisk-Users] How to park/transfer a call received from a
Queue?
> To: "Asterisk Users Mailing List - Non-Commercial Discussion"

> you haven't include hte part where you make 
> AgentCallBackLogin() the context
> you enter there is the one where your call will be tried to 
> place when the agent transfers it 
> ie: 
> exten =>  11,1,AgentCallbackLogin(|${CALLERIDNUM}@CallCenter) 
> will log that agent in a valid extension inside that context. when the 
> agent tries to transfer he will be allowd to transfer to extensions valid
in that
> context...
> 
> hope this helps.
GREAT!

This was the trick! I just needed to add include => parkedcalls
In the context of

[CallCenter]
include => parkedcalls
Exten => ...... All the phone extensions.

And now it's parking and transfering as a charm :-))

Thanks Matias and the other hints I received from the list :-)

Wessel de Roode

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