[Asterisk-Users] How to park/transfer a call received from a Queue?

[Matias G.]

you haven't include hte part where you make AgentCallBackLogin() the context
you enter there is the one where your call will be tried to place when the
agent transfers it
ie: exten => 11,1,AgentCallbackLogin(|${CALLERIDNUM}@CallCenter) will log
that agent in a valid extension inside that context. when the agent tries to
transfer he will be allowd to transfer to extensions valid in that
context...

hope this helps.
M.

----- Original Message ----- 
From: "Wessel de Roode" <wessel at sourcelab.nl>
To: <asterisk-users at lists.digium.com>
Cc: <wessel at sourcelab.nl>
Sent: Sunday, March 27, 2005 11:55 PM
Subject: [Asterisk-Users] How to park/transfer a call received from a Queue?


> Hi!
>
> I'm trying to transfer a incomming call from a Queue to another extension.
>
> I'm receiving a call from a queue with the AgentCallbackLogin.
> The queu is as following:
> Queue(sales|t)
> Which should allow transfers.
>
> So as soon as the call is answered I would like to be able to transfer it
> When the agent presses the # I get the dialtone but as soon as I press any
> digit Asterisk tells me that that is a wrong extension?
>
> Calling between phones and park calls works fine, so the parking
application
> is working ok. I'm only missing something here with the Queue's.
>
> Here are my configuration fragments.
> extensions.conf:
> [incoming]
> include => parkedcalls
> exten => 1111,1,Answer
> exten => 1111,2,Queue(sales|t)
>
> features.conf:
> [general]
> parkext => 700                  ; What ext. to dial to park
> parkpos => 701-720              ; What extensions to park calls on
> context => parkedcalls
>
> Queues.conf:
> [sales]
> joinempty = yes
> announce-frequency = 30
> announce-holdtime = yes
> member => Agent/2537
>
>
> Please help :-)
>
> Thanks in advanced,
>
> Wessel de Roode
>
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