[Asterisk-Users] How to park/transfer a call received from a Queue?

[Damon Estep]

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> Wessel de Roode
> Sent: Sunday, March 27, 2005 7:56 PM
> To: asterisk-users at lists.digium.com
> Cc: wessel at sourcelab.nl
> Subject: [Asterisk-Users] How to park/transfer a call 
> received from a Queue?
> 
> Hi!
> 
> I'm trying to transfer a incomming call from a Queue to 
> another extension.
> 
> I'm receiving a call from a queue with the AgentCallbackLogin.
> The queu is as following: 
> Queue(sales|t)
> Which should allow transfers.
> 
> So as soon as the call is answered I would like to be able to 
> transfer it When the agent presses the # I get the dialtone 
> but as soon as I press any digit Asterisk tells me that that 
> is a wrong extension?
> 
> Calling between phones and park calls works fine, so the 
> parking application is working ok. I'm only missing something 
> here with the Queue's.
> 
> Here are my configuration fragments.
> extensions.conf:
> [incoming]
> include => parkedcalls
> exten => 1111,1,Answer
> exten => 1111,2,Queue(sales|t)
> 
> features.conf:
> [general]
> parkext => 700                  ; What ext. to dial to park
> parkpos => 701-720              ; What extensions to park calls on
> context => parkedcalls   
> 
> Queues.conf:
> [sales]
> joinempty = yes
> announce-frequency = 30
> announce-holdtime = yes
> member => Agent/2537
> 
> 
> Please help :-)
> 
> Thanks in advanced,
> 
> 	Wessel de Roode
> 
  you need to specify the t option in the outbound call to the agent,
not the call in to the queue. That part of your config was not posted so
I can not sewe how you are doing it.