[Asterisk-Users] voicemail problems with CVS-HEAD

[G.Marshall]

Thank you Mark, this has fixed my problem.

Many thanks,

Spencer

> All of my sounds are under /var/lib/asterisk/sounds.  I don't have a
> directory /usr/share/asterisk.  None of my configuration files have a
> pointer to a sounds directory so I'm assuming it's looking in
> /var/lib/asterisk/sounds by default.
>
> MARK.
>
> G.Marshall wrote:
>
>>Hello,
>>
>>I have moved from Asterisk 1.0.7-BRIstuffed-0.2.0-RC7k (debian pkg) to
>>CVS-HEAD, and realtime.  Compiled no problem and now running, with
>>realtime extensions and sip users in postgres (ODBC connection) database,
>>trunking also works.
>>
>>I have looked on google, wiki, and this mailing list, along with talking
>>to some peers, but to no avail.
>>
>>My problem revolves around voicemail.  I have looked at the code, and
>>added a couple of ast_log entries to help debug.  Those are the only
>>changes to the code.  The voicemail.conf is exactly the same as it was
>> for
>>a working 1.0.7 version (I tried realtime voicemail but got the same
>>problem)  I realise it can not find the voicemail playback files, which
>>are installed on the system (I have checked).  I just do not understand
>>why not.  Any help solving this would be much appreciated.
>>
>>Here is the console output.
>>
>>  == No one is available to answer at this time (1:0/0/0)
>>    -- Executing Voicemail("SIP/4560-4e18", "u4560")
>>Mar 25 04:46:23 WARNING[28472]: app_voicemail.c:1713 invent_message: fn
>>[/var/spool/asterisk/voicemail/default/4560/greet]
>>
>>Mar 25 04:46:23 WARNING[28472]: file.c:480 ast_openstream_full: File
>>en/vm-theperson
>>Mar 25 04:46:23 WARNING[28472]: file.c:485 ast_openstream_full: File
>>vm-theperson
>>Mar 25 04:46:23 WARNING[28472]: file.c:489 ast_openstream_full: File
>>vm-theperson does not exist in any format
>>Mar 25 04:46:23 WARNING[28472]: file.c:490 ast_openstream_full: File
>>vm-theperson does not exist in any format
>>Mar 25 04:46:23 WARNING[28472]: file.c:795 ast_streamfile: Unable to open
>>vm-theperson (format ulaw): No such file or directory
>>Mar 25 04:46:23 WARNING[28472]: app_voicemail.c:1730 invent_message:
>>ast_streamfile [vm-theperson]
>>
>>  == Spawn extension (local-sip, 4560, 2) exited non-zero on
>> 'SIP/4560-4e18'
>>
>>cat /etc/asterisk/voicemail.conf
>>directoryintro=/usr/share/asterisk/sounds ; removing this makes no
>>; difference
>>dbuser=asterisk  ; not sure this is needed
>>dbhost=localhost
>>dbname=asterisk
>>serveremail=asterisk
>>attach=yes
>>skipms=3000
>>maxsilence=10
>>silencethreshold=128
>>maxlogins=3
>>
>>
>>[zonemessages]
>>eastern=America/New_York|'vm-received' Q 'digits/at' IMp
>>central=America/Chicago|'vm-received' Q 'digits/at' IMp
>>central24=America/Chicago|'vm-received' q 'digits/at' H 'digits/hundred'
>> M
>>'hours'
>>
>>[default]
>>4560 => 4560,4560 Mailbox
>>
>>; end cat
>>
>>ls -l /usr/share/asterisk/sounds | grep vm-theperson
>>-rw-r--r--  1 root root   2508 Mar 21 11:22 vm-theperson.gsm
>>
>>Any help in solving this would be much appreciated,
>>
>>Spencer
>>
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>>
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