[Asterisk-Users] Digium support quality: Excellent

[tmassey at obscorp.com]

Hello!

I wanted to make sure that, in addition to my complaints, I make it very 
clear:  Digium's support is excellent.  The jury is still out on the 
usefulness of the TDM products.  However, Digium has worked very hard to 
make sure that this issue is resolved.  I actually got an e-mail from 
someone at Digium actually asking what they could do to make me happy! She 
even gave me alternatives to hopefully correct my problem!  And she was 
patient and friendly!  I nearly fell off my chair.

If you have any doubts about buying Digium products, don't let lack of 
support stop you.  They stand behind their products with both technical 
support and customer service.  You can't really ask for more than that.

Tim Massey