[Asterisk-Users] Parking a call in manager interface
Thorben Jensen
thorben at thorben.dk
Sun Mar 20 00:13:13 MST 2005
Hi Matt,
Thank you for your suggestion, it solved my problem. It's a shame that we
have to make workarounds to make simple things like call parking work from
the manager interface. I hope it will be solved in a future release.
Regards
Thorben
> -----Oprindelig meddelelse-----
> Fra: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] På vegne af Matt Riddell
> Sendt: 18. marts 2005 21:34
> Til: Asterisk Users Mailing List - Non-Commercial Discussion
> Emne: Re: [Asterisk-Users] Parking a call in manager interface
>
> Thorben Jensen wrote:
> > Is it possible to park a call through the manager interface? If yes;
> how?
>
> Heh. Another person finds the manager bug.
>
> You can do it using a redirect with extrachannel, but last time I
> checked it would announce the parking slot to the caller rather than the
> person who parks the call.
>
> What I have done in SineAsterPanel (as yet unreleased) is to create a
> blank extension in extensions.conf that does
>
> exten => 888,1,MusicOnHold()
>
> and then you redirect the channel to that extension. You have to
> maintain a reference to the call so that when someone chooses unpark,
> you redirect that channel back to the person who parked the call. If
> you wanted company wide parking instead of putting someone on hold, you
> would need to create a database entry which stores the value for
> everyone to see. Then anyone could choose from the list of parked calls
> to unpark.
>
> Make sense?
>
> If not, I have code for hold-style parking in C# (SharpDevelop) but have
> not yet implemented company-wide parking (I.E. where one person can park
> and the other can retrieve) because my program does not rely on an
> external database.
>
> Corydon on IRC wrote me a parking app for the manager, but it crashed
> and I haven't spoken with him since. Maybe if you can track him down
> he'd give you the code he's already done and you could continue from
> there.
>
> --
> Cheers,
>
> Matt Riddell
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