[Asterisk-Users] XML config files for Polycom SoundPoint IP 300?

[Rich Adamson]

> > I bought a couple Polycom Soundpoint 300's, and have them working nicely
> > with SIP... but I'd like to be able to do automatic config via FTP, but it
> > requires some XML config files.  The docs discuss them in detail, but I
> > can't seem to d/l them from Polycom.  [No, it doesn't appear to be on the
> > CD that comes with the phone.]  I've created an account at Polycom's tech
> > support site, but still no dice.  Could anyone e-mail me the pristine
> > config files?  It'd be much appreciated...
> 
> They come with your firmware files, and they are specific to that 
> version of the firmware.
> 
> Search on the wiki for the firmware download site and you can get what 
> you need.

Slight correction to the above...

Polycom will only sell their products through resellers, and they expect
the reseller to provide the necessary firmware and files. Polycom does
not provide end users with any form of access to their corporate systems
for downloading files; only to their authorized resellers.

There are several different businesses/people reselling polycom products
as uunauthorized resellers, and typically those people do not include
the firmware or needed files.

Their products seem to be very solid; their support structure through
resellers could use a little improvement.