[Asterisk-Users] Registration issues with Sipura SPA-841

[Iassen Hristov]

Anyone having problems with registration to * from a SPA-841?

I got a SPA-841 a week ago. I noticed that sometime it could not be reached
(dialed to) and it can't dial. In this case the line LED is yellow.

I enabled logging to syslog and there is a hint as to what happens. For
some reason sometimes it gets "401 Unauthorized"

Any ideas what is happening and how to fix it?


Phone is configured to register every 10 minutes.
I updated the SPA-841 to the latest firmware. It says Software Version:
3.1.1(a)

192.168.1.101 is the Asterisk server
192.168.1.199 is the phone


Mar 18 16:00:57 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:00:57 sipura199
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 100 Trying
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:00:57 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:00:57 sipura199
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 100 Trying
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 200 OK
Mar 18 16:01:04 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:01:04 sipura199 NOTIFY sip:303 at 192.168.1.199:5061 SIP/2.0
Mar 18 16:01:04 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:01:04 sipura199
Mar 18 16:10:51 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:51 sipura199
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 100 Trying
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:10:51 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:51 sipura199
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 100 Trying
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 200 OK
Mar 18 16:10:59 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:59 sipura199 NOTIFY sip:303 at 192.168.1.199:5061 SIP/2.0
Mar 18 16:10:59 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:59 sipura199
Mar 18 16:20:46 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:46 sipura199
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:20:46 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:46 sipura199
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:50 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:50 sipura199
Mar 18 16:20:50 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:50 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:50 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:50 sipura199 SIP/2.0 200 OK
Mar 18 16:20:55 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:55 sipura199 NOTIFY sip:303 at 192.168.1.199:5061 SIP/2.0
Mar 18 16:20:55 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:55 sipura199