[Asterisk-Users] Call Queues and Transfers

[Anton Krall]

On dial command yes, wtWT just in case, and it works when Im the one that
originated the call, but for example, I have the same problem that you have
when the call comes in thru a Zap channel. I cant make transfer to work
eventhough the dial command that sent the incoming Zap call to me has wtWT. 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Guido Hecken
Sent: Martes, 15 de Marzo de 2005 04:22 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Call Queues and Transfers

We had the same problems with transferring calls in queues.
Sometimes, after pressing the # Key twice !!, we hear Allison say
"Transferring".
Which Phones do you use?
What shows up in the cli debug?
Are you using t and T options in the dial command?

Regards,

Guido Hecken

> Guys.. Why is it that when a call comes to a call queue and in term 
> gets assigned to an agent, if that agent tries to xfer the call using 
> # or any other feature, it doesn't do anything? I just hear the 
> "pleeps" on the
phone
> but asterisk doesn't intervene with the "Transfer" prompt.
> 
> Am I missing something?
> 
> Thx!

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users at lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users