[Asterisk-Users] OT: Zap channels intermittently bridging withSNOM190

[David Wilson]

Hi Matt,

Thanks for your reply, greatly appreciated !
I will log into the phone shortly and check it out. I will be very relieved 
if it fixes my problem.

>because she's afraid to join two customers together >again.
Yea, my client is starting to get that way too ! :)

I'll let you know if I come right - thank you for your assistance so far.


Kindest regards
David Wilson
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----- Original Message ----- 
From: "Matt Kemner" <zombie at penguincare.com.au>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Thursday, March 10, 2005 10:21 AM
Subject: Re: [Asterisk-Users] OT: Zap channels intermittently bridging 
withSNOM190


>
> Hi David
>
> On Thu, 10 Mar 2005, quoth David Wilson:
>
>> Something I've picked up with the SNOM is that sometimes when there
>> are two active incoming calls via Zap channels they end up being
>> transferred to eachother. In other words two in bound callers end up
>> being connected to eachother.
>
> I've come across this exact problem.  Whenever there are two calls on hold
> and you push the "transfer" button, it transfers them both together.
>
> The solution is to go to the SNOM's webpage, and under Setup/Advanced
> set "Call join on Xfer (2 calls)" to off
>
> Why that option is enabled by default I don't know, but it caused me grief
> for a couple of months until I finally discovered that option - and
> even now the receptionist refuses to answer more than one call at a time,
> because she's afraid to join two customers together again.
>
> - Matt
>
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