[Asterisk-Users] Polycom IP600 Phantom Ringing
Walt Reed
asterisk at linuxguy.com
Wed Mar 9 07:50:41 MST 2005
On Tue, Mar 08, 2005 at 09:05:34PM -0500, Ben Ruset said:
> Hello list:
>
> I have a very odd problem. Seemingly randomly, my Polycom IP600 phones
> will ring without a call being placed to it.
> That is to say, a random phone will ring. Nothing shows up under Caller
> ID. Even the buttons that light up to show an incoming call do not light
> up. If you pick up the handset, you can hear the phone ring through the
> speaker.
>
> Hanging up the phone makes it stop ringing. Then, sometime later, it
> will happen on another random extension.
> Is this a common problem? Where can I look to start diagnosing this?
You can run ethereal to capture all packets to / from the phone.
Something is obviously causing this problem. If nothing shows up in
ethereal, maybe there is a power problem. Are your phones POE or
wall-wart?
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