[Asterisk-Users] Hardphone deployment recommendation

[Robinson Tim-W10277]

Psul
I bought one a few weeks ago.

I had the same issue with 'initialising network.'  I had a very fast
response back from their support desk.  Solution is to unplug the
network cable reset back to factory defaults from the keypad menu.

I have concerns over the Sipura 841's TX audio quality - it seems to
have some AGC or noise suppression which does not work at all well.  If
you talk quietly the phone seems to mute all TX audio.  Shout and it
starts sending.  I have disabled silence supression.

It needs 'de-Americanising' for progress tones, languages, date and time
formats and also needs the SUBSCRIBE/NOTIFY support or similar for
multiple line appearances.  I think with a bit more work it will be a
great little phone.  

Rgds
Tim

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul Dugas
Sent: 07 March 2005 15:26
To: Dana Olson; Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Hardphone deployment recommendation


On Mon, March 7, 2005 8:59 am, Dana Olson said:
> I'm going to try getting in a couple of those Sipura 841s for testing.

> Thanks for that suggestion.

FYI, I have a site with 6 of the SPA-841 units in plave and they were
working find until last week.  On of them licked up and now cannot get
past "Initializing Network" on boot.  It's on it's wayback to Sipura for
replacement.

A more uncomfortable issue is that the speaker phones were found to be
working very poorly.  The speakerphone user is just about inaudable to
the user on the other end of the call.  This is the case with all of the
units I have.  I had them all running the lates firmware from the
website.  In Sipura's defense, they responded within about 15 minutes to
my support email with a link to a "test" version of the firmware which
improved things but didn't completely fix it.

My gut feel is that Sipura is still learning with their first hard
phone. 
The price is great for the feature set and I have no other serious
complaints about the phone.  I'd like to see the buttons improved and
the display be tiltable for better viewing.  We got used to both of
these quickly though.  We'll be overjoyed when the speakerphone wrinkles
get ironed out.

$0.02,

-- 
Paul A. Dugas                    Dugas Enterprises, LLC
paul at dugasenterprises.com        1711 Indian Ridge Drive
p:404-932-1355  f:770-516-4841   Woodstock, GA 30189-6856 USA
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