[Asterisk-Users] BroadVoice configuration changes for Outbound

[skamp]

Are you guys crazy... no change control, no customer notification, no
inbound services now work, what the hell kind of business are you
running there. As a Broadvoice user, soon to be X-Broadvoice user I have
no idea how your going to stay in business doing this kind of things to
customers. Is this why my phone hasnt rung all day??? You know
businesses depend on their phone systems? Do you realize the potential
lost revenue for companies.... ??? NOW please tell use ASTERISK users
HOW TO FIX our systems so our services work. In the meantime ill be
looking for another provider. Also note

to get out bound working asterisk users can add

username=<phone number>
authuser=<phone number>
secret=<your password>
This will at least allow you to call outbound..... Glad is didnt have to
dial 911 today.....

Sincerely, 
A very pissed off soon to be X-customer

On Sat, 2005-03-05 at 21:51 -0500, Dan Weber wrote:
> 
> On Sat, 5 Mar 2005, Daryll Strauss wrote:
> 
> >
> > Finally, posting on the Asterisk list to tell people you broke your
> > system isn't sufficient. What if the user isn't reading
> > asterisk-users. Heaven knows it's tough to keep up with this list. You
> > really need to reverse this change, notify all your customers
> > directly, and then put it in to place a week later.
> >
> I'm doing the best I can to do damage control.  This situation was not 
> caused by me.  If I had it my way, I'd give 2 weeks notice and a reminder 
> every 2 days.  The email regarding configuration changes should be out 
> soon if it has not reaced you already.
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-- 
skamp <skamp at arkayinc.com>