[Asterisk-Users] Re: No ringback over IAX - LiveVoip

[Paul Fielding]

Hi Robert,

I tried yours and Steven's scenarios and you're absolutely right.  I get 
ringback when the initial call takes place, but if I then try to do a 
transfer to another extension after the fact I do not hear ringback on the 
line.  So I absolutely agree that there is a problem.

What I'm not trying to understand is how Ringback works in this context. 
For lack of knowing better, my first thought would be that LiveVoip would be 
correct - that the problem is with asterisk, since I would have assumed that 
once LiveVoip has connected the call and asterisk has answered, all they're 
doing is providing audio in and out - wouldn't be Asterisk's responsibility 
to provide new ringtones to the calling party at this new transfer point?

However, if everyone *does* get ringback when using other providers then it 
makes sense that there's something happening at LiveVoip's end.  *shrug*. 
I'm interested in what the technicals are here....

regards,

Paul



----- Original Message ----- 
From: "Robert Webb" <asterisk at ropeguru.com>
To: "Paul Fielding" <paul at fielding.ca>; "Asterisk Users Mailing List - 
Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Sent: Friday, March 04, 2005 12:06 PM
Subject: Re: [Asterisk-Users] Re: No ringback over IAX - LiveVoip


>
> On Fri, 04 Mar 2005 11:46:27 -0700
>  Paul Fielding <paul at fielding.ca> wrote:
>> Hmmm.....  My server is currently set to let the line ring for 20 
>> seconds, ringing several extensions internally.  (I do not answer the 
>> line, it just rings the extensions).  If I don't pick up after 20 seconds 
>> it then answers the line and sends to voicemail or to an auto-attendant, 
>> depending on the situation.
>>
>> Ringback seems to be working for me, I hear ringing on the calling end... 
>> *shrug*.
>>
>> Paul
>
> Ok,I have to retract my last statement and give an update. It has been a 
> while since I had played with the DID I have from them.
>
> It is not an issue before the * box picks up. I set my incoming context to 
> ring my VoIP phone for 20 seconds directly with using the IVR system and I 
> had the ringing.
>
> But when I restored it to no background on hold music and issued a dial 
> command of Dial(SIP/2001,15,r) instead of Dial(SIP/2001,15,m), after the 
> IVR plays its intro, I got no ringing on the calling end. Just dead air 
> from LiveVoIP.
>
> I then used this same test context by dialing in through a VP Connect 
> account and after the initial greeting and moving to the Dial command, I 
> got the ringing on the the calling end.
>
> Sorry for the incorrect info the first time, it had just been quite a 
> while since I had played with the Live account.
>
>
> Robert
>
>
>>
>> ----- Original Message ----- From: "Robert Webb" <asterisk at ropeguru.com>
>> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
>> <asterisk-users at lists.digium.com>; <paul at fielding.ca>
>> Sent: Friday, March 04, 2005 11:42 AM
>> Subject: Re: [Asterisk-Users] Re: No ringback over IAX - LiveVoip
>>
>>
>>>
>>> On Fri, 04 Mar 2005 11:35:55 -0700
>>>  Paul Fielding <paul at fielding.ca> wrote:
>>>> Ok, time for me to ask my own newbie question.   :) I've done some 
>>>> digging on ringback, and if I'm understanding it correctly, it's the 
>>>> ring tone that the caller hears when dialing another person.
>>>>
>>>> What exactly is it that people are finding now working with LiveVoip? 
>>>> Everyone says 'ringback isn't working', but nobody's really explained 
>>>> exactly what's happening. At least not that I've been able to find.
>>>>
>>>> I have a DID with them, and it works just fine. Dialing out works fine, 
>>>> when people call in it works fine.
>>>>
>>>> I'm interested in knowing what it is that isn't working, and if I can 
>>>> re-create it on my system...
>>>>
>>>> regards,
>>>>
>>>> Paul
>>>
>>> Setup your * box to not answer the call right away. Allow for say 5 
>>> seconds of ringing. Then call into it on one of your DID's. From the 
>>> calling end all you will get is dead air. No ringing.
>>>
>>> At least this is the issue I am having..
>>>
>>
>>
>