[Asterisk-Users] Broadvoice + Videosupport=yes - Fails!

[Kevin P. Fleming]

Shadow Roldan wrote:

> So... I've commented it out and tried adding videosupport=yes to
> specific extensions, now video doesn't work as eyebeam reports "remote
> user does not support video" but broadvoice works.

Yes, this is because when the EyeBeam sends the first INVITE to 
Asterisk, Asterisk does not yet know who the caller is so the general 
section settings apply. With 'videosupport' off, Asterisk will reject 
the INVITE because it requests a video session.

You have two choices:

- go back to videosupport=yes in the general section, and put 
videosupport=no in your BroadVoice section (and hope it works)

- update to the latest CVS STABLE (or the 1.0.6 release), where an 
attempt has been made to cure this problem (not for this reason, but it 
will still help)

When you report problems and you are using a CVS pull, you should 
_always_ update to the latest CVS release before reporting, in case the 
problem has already been fixed.