[Asterisk-Users] Re: Polycom SoundPoint 501 Problem

[Noah Miller]

Hi Craig -

> I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've
> configured DHCP and TFTP and successfully updated both the BootRom and
> SIP application. I've also created a custom cfg file for this phone's
> MAC address and the settings seem to be taking just fine. I can see that
> the phone registers with my Asterisk server but 'sip show peers' reports
> that the phone is UNREACHABLE. This seems to be a problem because when I
> dial an extension from the phone, I can see Asterisk answering it and
> Festival responding, but I get no audio out of the handset nor the
> speaker of the phone.
> 
>  
> 
> I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP
> 1.5.2. Any clues?

Can you post the relevant portions of your sip.conf file (the asterisk one)
and sip.cfg and the phone-specific .cfg file?

It sounds like the phone has the proper outbound setup to reach asterisk,
but that it is not actually registering as a device.

- Noah