[Asterisk-Users] Polycom SoundPoint 501 Problem

[Chris Coulthurst]

Need some more information about your setup.  If you go to the web interface
(IP of your phone on browser), and check out the "Lines" section, do you
have the correct Auth User ID, Address and Password set?  In the same
section, make sure that you are using the right SIP port of (usually) 5060
and the right address, as well as having a '1' in the REGISTER box.  See if
that is all correct.  
 
Without more config information, its just a shot in the dark.
 
 
Chris Coulthurst
 <mailto:chris at shuksan.com> chris at shuksan.com
 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Craig
Bruenderman
Sent: Wednesday, June 29, 2005 11:49 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Polycom SoundPoint 501 Problem



I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've
configured DHCP and TFTP and successfully updated both the BootRom and SIP
application. I've also created a custom cfg file for this phone's MAC
address and the settings seem to be taking just fine. I can see that the
phone registers with my Asterisk server but 'sip show peers' reports that
the phone is UNREACHABLE. This seems to be a problem because when I dial an
extension from the phone, I can see Asterisk answering it and Festival
responding, but I get no audio out of the handset nor the speaker of the
phone. 

 

I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP 1.5.2.
Any clues?

 

Craig Bruenderman

Network Advocates, Inc.
9001 Shelbyville Road, 260 Burhans
Louisville, KY  40222
Main:  502-412-1050
Free:  877-412-1050
DID:   502-992-5929
Fax:   502-412-1058
Mobile:  502-548-1100

 

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