[Asterisk-Users] OrderlyQ installations?

[Jason Becker]

Jason Kawakami wrote:

> What experience can be shared about installing and running the 
> OrderlyQ application?
>
> I have a bunch of queues set up and want to start adding some 
> additional apps and this one looked promising but I have very little 
> java experience and it doesn’t seem to be running properly.
>
I don't mean to hijack this thread since the OP specifically mentioned 
OrderlyQ but -

ICD (Intelligent Call Distributor) looks like it adds some 
sophistication to Asterisk ACD functionality and provides a flexible 
framework for customization:

http://icd.sourceforge.net/tiki/tiki-index.php

I'd be interested in hearing about ICD - specifically skills-based call 
routing, if anyone has done it.

Regards,

-- 
Jason Becker
Director & CEO
Coalescent Systems Inc.
Enabling Open Source Telephony
403.244.8089
www.coalescentsystems.ca