[Asterisk-Users] Play an announcement to the CALLING party

[Stefan Gofferje]

Hi folks,

how could I play an announcement to the calling party as soon, as the
called party picked up. I would like to deploy an asterisk in an
environment, where a premium rate support-number is offered to customers
which do not want to pay a monthly support contract. In Germany, you are
commited by law to announce the cost per minute of a premium rate number at
the beginning of the call. So, to avoid the employees forgetting it, an
automatic announcement should be played. Besides, same rules are applicable
for calls that may be recorded for quality assurance issues.
At least for premium rate calls, queues won't work as the customer would
strongly dislike hearing an announcement about the rate while waiting for
an agent.
The a() option of the dial app only works for CALLED parties and when
trying to use a macro with the m() option, the Playback also goes to the
called party.
Anyone any hints on that?

Regards,
Stefan


-- 
  (o_   Stefan Gofferje          | Linux Systems Specialist
  //\   Reg'd Linux User #247167 | Network Security Specialist
  V_/_  Heckler & Koch - the original point and click interface