[Asterisk-Users] Polycom & VPN trouble

[Tim Pushor]

Which timeouts?

gw at adcomcorp.com wrote:

>Have you considered playing with the timeouts?
>
>Greg 
>
>-----Original Message-----
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tim Pushor
>Sent: Monday, June 27, 2005 4:20 PM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] Polycom & VPN trouble
>
>Hi All,
>
>I am a remote office that is connected to my office via openvpn on UDP. 
>Voip has always worked well (after discovering g729). Initially I used a
>softphone, then an analog set on a sipura 2000, then a polycom IP500 (I
>still LOVE this phone). At that point, I started noticing that the
>polycom doesn't ring a lot of the time. Since I was desperate for a
>phone, I didn't upgrade the firmware, and just got the phone going via
>web interface.  I was hoping that a firmware update and proper
>configuration would help.
>
>Well, I just got a new Polycom IP300 and upgraded the SIP firmware to
>1.4.1 and bootrom to 2.6.2 (I think, off the top of my head) and did a
>'proper' config via FTP. I brought this phone over and it does the same
>thing.
>
>Funny thing is that if I use xten on my laptop (which also rings when
>this particular extension is rung), the softphone AND polycom always
>ring.
>
>There is no NAT and no firewall rules on the VPN (I've elminated them as
>a troubleshooting step :-).
>
>I am running a fairly recent CVS HEAD version of *, on Suse 9.2. The
>phone rings all the time on the same network as the * box. Before I
>started digging any further into this problem, I was wondering if anyone
>here has experienced these issues, and what you did to rectify them?
>
>Thanks,
>Tim
>
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