[Asterisk-Users] how to set agent to busy when agent makes a outgoing call?

Jon Gabrielson jon at directfreight.com
Mon Jun 27 13:49:15 MST 2005


When someone calls for an agent and the agent is
taking an incoming call, the agent is registered as
busy, but if the agent is on an outgoing call while being
logged in with agentcallbacklogin, the agent
is instead assumed to be unavailable.   How do I correct
this behavior?


Thanks,



Jon.



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