[Asterisk-Users] Is there a problem when we want to transfer an incoming call to an external phone number

[David Masure]

Hi,
 
I'm facing something strange but maybe I haven't the right solution.
 
What I want ot do is :
 
Someone from outside call my phone number, I check some informations
using an IVR script and then I want to transfer the call to an external
phone number.  The point is that when I'm doing that using the Dial
command, I've got a message telling me no is able to answer the call.
But if I configure it to ring an internal extension, it works !
 
Is there an issue when we want to transfer an incoming call to an
external line ?  I'm using the bristuff package and I'm using a  HFC pci
isdn card.
 
If you can enlighten me...... thanks a lot
 
David Masure
 
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