[Asterisk-Users] Polycoms Go Silent after a a handful of calls.
Ryan Stark
rstark at gmail.com
Fri Jun 10 15:00:28 MST 2005
Hey all, I thought I'd run this by the list before I attempt to go
through official support channels (just because I never get anywhere).
I've done 3 small business installations with asterisk and polycom
sound point IP 500s. The first 2 installs run CVS-Head, the most
recent install is just running stable. Now I have 28 polycom
soundpoint IP 500's on their system, all using SIP no special codecs
or anything. After taking a handfull of calls some of the phones will
just stop taking recieving voice. We were able to reproduce it after
about 5 or 6 test calls the called party (polycom phone) could not
hear the calling part(another polycom) using the same calling phone we
called another phone that had taken 0 calls and it worked fine. At
first we only noticed this on the receptionists phone, so we swapped
in a Cisco phone we had, and it works like a champ. Has anyone else
seen this problem before? More importantly has anyone else found a
solution for this? The phones are all running 1.3.1. I supposed I
could update them to the latest, but all of our other installations
work flawlessly on the same firmware.
Thanks,
-Ryan
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