[Asterisk-Users] Pickup problem

[Kib Eki]

Hi,

when i use the *8 for the call pickup the call i fetch is directly 
connected and i can't see the callers number.
What i want is that the call in the first rings at my phone and in the 
second i can see the callers number.

I am using a polycom 500 ip phone. Is this a special polycom problem?

Regards,

Kib