[Asterisk-Users] Call parking on Polycom 500 doesn't transfer, stays on hold

[Chris Coulthurst]

Let me just take off my stupid hat -- I figured it out. USER ERROR!!

Polycom apparently has you hit Transfer, the extension to send it to
(700) and send.  When you hear the number of the park, you have to hit
transfer again, not just hang up.  Not sure why, but it works, and as
long as I know how to do it, I can smile again :)

Chris Coulthurst
chris at shuksan.com
 

|-----Original Message-----
|From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
|bounces at lists.digium.com] On Behalf Of Matthew Marlowe
|Sent: Friday, June 03, 2005 1:16 PM
|To: Asterisk Users Mailing List - Non-Commercial Discussion
|Subject: Re: [Asterisk-Users] Call parking on Polycom 500 doesn't
|transfer,stays on hold
|
|Mine works but I use Asterisk's # Transfer. Wasn't aware you can use a
SIP
|transfer to park a call.
|----- Original Message -----
|From: "Chris Coulthurst" <asterisk at shuksan.com>
|To: "'Asterisk Users Mailing List - Non-Commercial Discussion'"
|<asterisk-users at lists.digium.com>
|Sent: Friday, June 03, 2005 3:34 PM
|Subject: RE: [Asterisk-Users] Call parking on Polycom 500 doesn't
|transfer,stays on hold
|
|
|> Here is my features.conf
|>
|> [general]
|> parkext => 700                  ; What ext. to dial to park
|> parkpos => 701-720              ; What extensions to park calls on
|> context => parkedcalls          ; Which context parked calls are in
|> parkingtime => 60               ; Number of seconds a call can be
parked
|> for
|>                                ; (default is 45 seconds)
|> transferdigittimeout => 3       ; Number of seconds to wait between
|> digits when transfering a call
|> courtesytone = beep             ; Sound file to play to the parked
|> caller
|>                                ; when someone dials a parked call
|> adsipark = yes                  ; if you want ADSI parking
announcements
|> pickupexten = *8                ; Configure the pickup extension.
|> Default is *8
|>
|> Asterisk is reporting itself as Asterisk CVS-v1-0-04/21/05-08:01:21
|> Software on the IP500s is:
|> BootROM 2.6.1.0003
|> Sip.ld 1.5.2.0054
|>
|>
|> There is no extension listed in extensions.conf.  Maybe I'm just not
|> understanding this 'built-in' function like I should.  The wiki page
|> isn't all that detailed, so maybe its me?
|>
|>
|>
|> Chris Coulthurst
|> chris at shuksan.com
|>
|>
|> |-----Original Message-----
|> |From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
|> |bounces at lists.digium.com] On Behalf Of Wiley Siler
|> |Sent: Friday, June 03, 2005 11:36 AM
|> |To: Asterisk Users Mailing List - Non-Commercial Discussion
|> |Subject: RE: [Asterisk-Users] Call parking on Polycom 500 doesn't
|> |transfer,stays on hold
|> |
|> |I have IP500s and I use parking via the tranfer method without any
|> |issue.
|> |
|> |Callers to my handset are sent to 701 (or other) which is played
back.
|> |The call is then dropped on my side.
|> |
|> |Do you have details regarding...
|> |
|> |What version of * you are using?
|> |Polycom SIP and BootROM levels?
|> |
|> |And of course, the extension definition for 700.
|> |
|> |Thanks,
|> |Wiley
|> |
|> |
|> |
|> |-----Original Message-----
|> |From: asterisk-users-bounces at lists.digium.com
|> |[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Chris
|> |Coulthurst
|> |Sent: Friday, June 03, 2005 11:21 AM
|> |To: Asterisk Users Mailing List - Non-Commercial Discussion
|> |Subject: [Asterisk-Users] Call parking on Polycom 500 doesn't
|> |transfer,stays on hold
|> |
|> |When I try and park a call by transferring to 700, it audibly says
to
|> me
|> |"701", and then instead of hanging up with me, it puts me on hold.
The
|> |only way to park the call is to send it blind to 700, but then I
|> |wouldn't know which parking spot the call is in!
|> |
|> |Before I send any .conf files to the list, does anyone recognize
this
|> |behavior, and have a workaround?
|> |
|> |Chris Coulthurst
|> |chris at shuksan.com
|> |
|> |
|> |
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