[Asterisk-Users] secretary function

Robert Goodyear me at jrob.net
Fri Jun 3 08:53:09 MST 2005


>
> Christian Hiller wrote:
>> Hello,
>> we got a SNOM 360 here and this gota TRANSFER button.
>> With this i can transfer a call from my phone another one. But when i 
>> push this Button and transfer the call to another phone, i get kicked 
>> out.
>> Now, every secretary first asks the chief if he is available or not - 
>> how can i implement this feature
>> thx for any ideas !
>>

On Jun 3, 2005, at 7:03 AM, Mike Holloway wrote:

>
> Christian,
>
> I don't have any specific answers about your particular SNOM device, 
> but what you are wanting to accomplish is an attended transfer, 
> instead of a blind-transfer.  You should verify that the SNOM 360 is 
> capabile of doing an attended transfer.  Cisco 79xx series phones 
> provide both blind and attended transfer modes.
>
> -mike
>


Enable atxfer in FEATURES.CONF so it will work with any hardware. *8 is 
the default key but I remapped features more intuitively like: *7 for 
call pickup (Star "P") and *8 for call transfer (Star "T") -- makes it 
very easy for people to remember using the letter of the feature.

/rg




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