[Asterisk-Users] Queues and timeouts

Julian Lyndon-Smith asterisk at dotr.com
Sat Jul 23 23:57:03 MST 2005


Brian West wrote:
> PLEASE FOR THE LOVE OF GOD put a NAME in your email program.. I'm  sure 
> it makes going back and finding stuff in the archives when you  and 
> about 100 other people use "Asterisk" in their names.... This  goes for 
> anyone that uses "Asterisk", "Asterisk PBX" or any form  there of .. 
> lets put a name in there.  </rant>
> 
> /b

Bugger - sorry, there is another one on it's way that will annoy you.

I should have fixed this now.

Julian.

> 
> On Jul 24, 2005, at 1:44 AM, Asterisk wrote:
> 
>> Joseph wrote:
>>
>> [snip]
>>
>>
>>>>
>>>>
>>>>> exten => _6XXX,2,Busy
>>>>> exten => _6XXX,3,Hangup
>>>>>
>>>>>
>>>>
>>>> But the whole point is that I don't want the caller to hear a  busy 
>>>> signal or get hung up, I want the Queue to try the next  available 
>>>> agent. Which it does at the moment, just with the  errors mentioned 
>>>> in the error log file.
>>>>
>>> This busy means, tell the queue app that the agent is busy. The  
>>> queue app willl go try someone else. The caller will keep hearing  
>>> music. :)
>>>
>>
>> damn, that's so obvious when you say it - I'm sorry that I  questioned 
>> you, but it smelt wrong ;)
>>
>> Many thanks. I'll go try that now.
>>
>> Julian
>>
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