[Asterisk-Users] caller id on a T1 PRI

[jj]

On Jul 21, 2005, at 5:50 PM, Paul Belanger wrote:

> Ryan Williams wrote:
>
>
>> I understand how CID works and how you must set CID when dialing  
>> out on
>> a PRI and how the phone company sets the name.
>>
>>
>>
>> I was wondering how this works in regards to inbound calls. I have  
>> a pri
>> and I get the number that the caller is coming from but I do not  
>> get the
>> name. Is this normal? How do I end up getting the name on this PRI as
>> well?
>>
>>
>>
> It could be possible the telco is not sending it to you.  You could
> always setup an ISDN trace and post the results; just to be sure.

On inbound calls via PRI the telco looks up the name of the dialed  
number from a database. If you are never seeing this information you  
probably do not have a wait(1) in your dialplan before dialing a  
phone. The name comes in a different message from the call setup. Do  
a pri debug span 1 to observe.

I have also seen some telcos have cnam delivery as an option.

Good luck