[Asterisk-Users] ATXFER discussion, what's your opinion ?

[Adam Goryachev]

On Wed, 2005-07-20 at 12:26 +0200, Alessio Focardi wrote:
> Wednesday, July 20, 2005, 11:54:40 AM, you wrote:
MP> Alessio Focardi wrote:
> >> I'm experimenting attended calls tranfers and I'm a little bit
> >> confused.
> MP> I honestly think that transfers is one thing that Asterisk should 
> MP> improve a LOT to be able to stand up to even the most cheapo taiwanese
> MP> no-name PBXs, which support attended transfers out of the box.
> That's exactly my opinion: isn't ironic that the only function "joe
> sixpack" will use in a pbx is the worst implemented ?

Maybe because most asterisk PBX's are implemented using business class
softphones rather than analogue phones? Most business class SIP phones
(and even grandstream phones) allow attended/non-attended transfers with
asterisk-stable and/or asterisk-head...

Personally I love the polycom IP600 phones, because they 'guide' the
user on-screen to help them do the most simple task (like answer the
phone :)

PS, and yes, these are helpful features, because otherwise there really
would be more support calls like the one I got today (read on for a
laugh).

User calls and reports that their cordless phone extension is not
working (connected via TDM card). I suspect that it is the usual
problem, and I need to unload/reload the wcfxs driver and restart
asterisk because I haven't replaced their card with the latest revision
and every few weeks it does this. Anyway, so I ask what is happening,
and he says he presses the pickup button and hears 3 loud beeps, and
then the phone hangs up. I ask him if the base station is plugged in,
and I then hear something along the lines of "Oh... ummm, yeah...
thanks, cya..."

Regards,
Adam
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Adam Goryachev
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