[Asterisk-Users] Re: Voicepulse connect - unable to dial out, asterisk says "9696"

[Mike Dent]

Thanks, I had added more funds a couple weeks ago, however I just
found this on the voicepulse connect KB:-

Why do I hear error message '9696' when dialing with Asterisk?
  	Question
  	Why do I hear error message '9696' when dialing with Asterisk?
  	Answer
  	When making outgoing calls using the VoicePulse Connect! service,
if you hear a message stating "9696", your account has been suspended
for negative balance or misuse. Please contact technical support
through the Account Center to resolve the issue.


So it looks like even though I added $20 credit, I'm still suspended.
Anyway  I contacted them, lets see what happens.

Mike


On 7/17/05, S. William Schulz <swschulz at astrum.com> wrote:
> Mike Dent wrote:
> 
> >     -- Called NBhXXXXX:XXXXN82 at gwiaxt01.voicepulse.com/12124565900
> >     -- Call accepted by 66.234.228.160 (format ulaw)
> >     -- Format for call is ulaw
> >     -- Hungup 'IAX2/66.234.228.160:4569/1'
> >     -- Executing HasNewVoicemail("SIP/2008-cf55", "2002") in new stack
> > rt*CLI>
> >
> > and Asterisk speaks back to me "96 96"
> 
> I seem to recall a similar error mentioned and the problem turned out to
> be a need to add more funds to the account.  I can't say that this is
> the case, but it might be worth checking.
> 
> S
>