[Asterisk-Users] Polycom Auto-Answer problems

[dbruce]

Although the suggestions from the previous responders are goo suggestions,
you have overlooked an obvious mis-configuration...

In your ipmid.cfg, you have:
<alertInfo voIpProt.SIP.alertInfo.2.value="Ring_Ans"
voIpProt.SIP.alertInfo.1.class="4"/>
when you should have:
<alertInfo voIpProt.SIP.alertInfo.2.value="Ring_Ans"
voIpProt.SIP.alertInfo.2.class="4"/>

What you have done is assign the RING_ANSWER ringtype to the previous entry.
You also need to make sure that each entry in alertInfo section is
sequential.

Make the correction in your ipmid.cfg, reboot the phones and all should work
as expected.

Regards,
Derek Bruce



----- Original Message -----
From: "Adam Dobrin" <adam at emplifyhr.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Thursday, July 14, 2005 4:07 PM
Subject: Re: [Asterisk-Users] Polycom Auto-Answer problems


> Chad Osmond wrote:
>
> >CVS Head from 07/07/2005
> >
> >I'm trying to make an IP-501 auto answer a call.
> >
> >exten => 301,1,SetVar(_ALERT_INFO="Ring_Ans")
> >exten => 301,2,SetVar(ALERT_INFO="Ring_Ans")   # Tried both combinations
> >exten => 301,3,Dial(SIP/5001,15)
> >exten => 301,4,Hangup
> >
> >Sip.cfg for Polycom phone
> > <alertInfo voIpProt.SIP.alertInfo.2.value="Ring_Ans"
> >voIpProt.SIP.alertInfo.1.class="4"/>
> >
> >Ipmid.cfg
> ><RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer"
> >se.rt.4.timeout="1000" se.rt.4.ringer="2" se.rt.4.callWait="6"
> >se.rt.4.mod="1"/>
> >
> >
> >
>
> you um, rebooted the phone, right? (and are sure the new configuration
> was loaded?)
>
> >Asterisk Log:
> >   -- Executing SetVar("SIP/5002-6e20", "_ALERT_INFO="Ring_Ans"") in new
> >stack
> >    -- Executing SetVar("SIP/5002-6e20", "ALERT_INFO="Ring_Ans"") in new
> >stack
> >    -- Executing Dial("SIP/5002-6e20", "SIP/5001|15") in new stack
> >    -- Called 5001
> >    -- SIP/5001-f735 is ringing
> >    -- Nobody picked up in 15000 ms
> >
> >As you can see it just rings, and then hangs up.
> >
> >Any one have an idea?
> >
> >
> >Chad
> >_______________________________________________
> >Asterisk-Users mailing list
> >Asterisk-Users at lists.digium.com
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users