[Asterisk-Users] Unable to call certain 800 numbers through Teliax

[Hugo Begglo]

Hello again everyone,

I'm having this same issue with Asterisk.  Any ideas ?

Hugo

Cullin J. Wible wrote:

>After all of your feedback and a discussion at Teliax we have fixed this
>issues.
>
>It appears that when dialing a PSTN number, using the 'r' option is really
>unnecessary.
>
>Furthermore, some IAX clients and older phones (e.g. Cisco 20 VIP) require
>us to Answer() the call before dialing the PSTN network or Teliax.
>
>For more information, see the thread on Teliax at
>http://www.teliax.com/forum/viewtopic.php?p=544#544.
>
>Thanks for all the help!
>
>Cullin
>
>-----Original Message-----
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
>rsenykoff at harrislogic.com
>Sent: Wednesday, July 13, 2005 12:38 PM
>To: asterisk-users at lists.digium.com
>Cc: asterisk-users at lists.digium.com; asterisk-users-bounces at lists.digium.com
>Subject: Re: [Asterisk-Users] Unable to call certain 800 numbers through
>Teliax
>
>  
>
>>>>We are unable to call certain 800 numbers through Teliax but I 
>>>>        
>>>>
>thought 
>  
>
>>>>I would post this here and see if anyone else had the same problem 
>>>>with either Teliax or other carriers.
>>>>
>>>>The 800 numbers causing problems pick-up the call right away and are 
>>>>        
>>>>
>
>  
>
>>>>in the US - American Airlines (8004337300) and Staples 
>>>>        
>>>>
>(800-378-2753) 
>  
>
>>>>- we can call many other 800 numbers just fine.
>>>>
>>>>        
>>>>
>>>My users have reported the same problem with AA, we also use Teliax. I 
>>>      
>>>
>
>  
>
>>>coul care less about Staples but American Airlines is the airline that 
>>>      
>>>
>
>  
>
>>>serves this destination, so it is important to us.
>>>      
>>>
>>I'm not the OP, but I tested both the AA and Staples numbers again this 
>>morning via teliax. Still working just fine here (C7960, cvs-head from 
>>last night).
>>
>>So, if its not working for both of you, the problem must be:
>> - already fixed in asterisk head, or,
>> - the iax2 call termination equipment (not necessarily asterisk) used
>>   by teliax to complete your calls is different from my calls.
>>
>>    
>>
>
>We use teliax and I had a similar problem with UPS. I can currently call 
>Staples and AA fine.
>
>The problem was with numbers that did not generate a ring tone before 
>answering. I solved this problem by changing my Dial command for outbound. 
>I had the 'r' option in there before, so essentially the number would just 
>keep ringing to the user, while on the other end it had actually answered.
>
>If this is not your problem, please specify in more detail the behavior 
>you are seeing. What is the output on the asterisk console when one of 
>these calls is made? What version of Asterisk are you using?
>
>-Ron
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